Trusted by 1000+ clients around the world
FAQs
Frequently Asked Questions
Got questions? We’ve got answers! Explore our FAQs to learn more about our VIP airport services, booking process, and what to expect during your seamless travel experience.
Q1: What is Airports Hub?
A: Airports Hub is a global VIP airport concierge service offering seamless Meet & Greet, Fast-Track, VIP Terminal, Chauffeur, and Porter Services in over 500 airports worldwide.
Q2: How do I book a service?
A: You can easily book through our online platform by selecting your airport, service type, and travel details.
Q3: Who can use Airports Hub services?
A: Our services are available for business travelers, families, elderly passengers, VIPs, and anyone looking for a stress-free airport experience.
Q4: What is included in the Meet & Greet service?
A: Our Meet & Greet service includes priority immigration, baggage assistance, security fast-track, and personal escort through the airport.
Q5: Do you offer VIP Terminal access?
A: Yes, our VIP Terminal service includes private check-in, tarmac transfers, exclusive lounge access, and dedicated passport control.
Q6: Can I book a chauffeur or limousine transfer?
A: Absolutely! We provide luxury chauffeur-driven vehicles, ensuring a smooth and stylish ride to and from the airport.
Q7: How far in advance should I book?
A: We recommend booking at least 24-48 hours in advance, but we also accommodate last-minute requests when possible.
Q8: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment options.
Q9: Can I modify or cancel my booking?
A: Yes, you can modify or cancel your booking based on our cancellation policy. Please check your confirmation email for details.
Q10: Do you provide services at all airports?
A: We operate in 500+ major international airports worldwide. You can check availability when booking.
Q11: Is the service available for families and elderly travelers?
A: Yes! We provide special assistance for families with children, elderly passengers, and individuals with special needs.
Q12: How can I contact customer support?
A: You can reach us via phone, email, or live chat on our website for any inquiries.
